ANNOUNCEMENT
Key Partnership with Digital Trust
Rocket Dollar has been taking feedback from our customers and we are excited to offer you an upgraded experience to your account through our new partner, Digital Trust.
What to expect
In the coming days, if you have not already, you will receive instructions on transfering your retirement account to Digital Trust and/or their FDIC insured banking partner.
Upgrades
With our new custodian partnership, we will be able to offer significant upgrades in:
- Free ACH money movement for all accounts.
- E-signature for all documents.
- Direct reporting of your uninvested money balances.
- Technical improvements across the Rocket Dollar platform.
- Mobile check deposit for IRA LLC & Solo 401(k) clients.
- Mobile banking app for IRA LLC & Solo 401(k) clients.
- Rocket Dollar will cover all expenses pertaining to the transfer of client accounts.
Currently AET or IRAR
For Direct Custody IRAs
- Digital Trust will be the new custodian of your existing Traditional and/or Roth IRA.
- AET clients will receive account transfer instructions in the the week of January 8th.
- Please let our support team know ASAP if you have an upcoming investment so we can assist you with any immediate needs and avoid any disruption.
For Solo 401(k)s
- Rocket Dollar's primary bank partner will be changing to Digital Trust's banking partner.
- You will receive bank account opening forms in a few weeks' time, and then you will wire funds to your new bank partner Retirement Trust account/Solo 401(k) account.
Currently Solera Bank
For IRA LLCs
- Digital Trust will be the new custodian of your existing Rocket Dollar LLC Traditional and/or Roth IRA.
- Your current account structure will remain the same.
- Your LLC Operating Agreement or Colorado LLC registration will not need to be amended and there is no additional action needed on your part.
- Digital Trust’s bank partner will hold your IRA’s primary bank account. You will receive bank account opening digital forms in the coming weeks after you approve the move.
FAQs
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What role will Digital Trust and their partner bank play in this partnership for Rocket Dollar customers?
Rocket Dollar will remain your account servicer and front-line support for every need you have with your IRA. Your pricing will remain the same. Digital Trust will be taking over as the custodian for all of Rocket Dollar’s IRA business. As custodian, Digital Trust, will be responsible for holding and administering your retirement account. They will complete administrative services such as processing contributions and distributions, facilitating alternative investment decisions, performing record keeping, and filing annual tax forms. Digital Trust's bank partner will be used by IRA LLC and Solo 401(k) clients to hold deposits and send money to investments.
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What about Wire fees?
We will have $10 wire fees with our new relationship, a substantial decrease from our previous relationships. Rocket Dollar will cover all wire fees related to this transition.
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Will my Rocket Dollar fees change?
The pricing of Gold and Silver accounts will not change. Silver pricing will remain at $15 a month and Gold account monthly fees will remain at $30 a month. Wire fees will be reduced for some clients and ACH transfers will be able to handle smaller dollar movements for free.
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How are my assets protected?
Digital Trust's banking partners are FDIC-insured. If you have more questions, don’t hesitate to give us a call at 855-762-5383.
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I have a Colorado LLC, what happens with that?
If you wish to maintain your IRA LLC, nothing will change. Digital Trust will custody your IRA LLC. Clients who wish to retain bank and check writing capabilities will receive instructions for a Digital Trust partner bank account, which will replace your Solera bank account. Clients who favor a direct custodial model, or an IRA Trust, will get an opportunity to wind down their IRA LLC, and Rocket Dollar can pass on significant account savings along to the customer. Some clients make heavy use of their IRA LLC, whereas others only use it for one passive investment. This is intended to save on costs for clients and decrease complexity for customers with a low number of banking transactions.
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What about the investments I’ve already made?
There are no registration changes required for your existing investments because they are owned by your RD LLC. However, you will want to update the dividend and interest payment information to a new routing and bank account number.
If you do not make much use of your IRA LLC or checkbook bank account, let the Rocket Dollar team know. We can take steps to pass cost-saving measures onto you with a simpler account structure.
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How long will this change take?
When your account is ready to move, it should only take about two to three weeks. Rocket Dollar customers will be moved in batches so that we can adequately serve all your needs. If you have an upcoming investment, let us know so we can accommodate you for minimal disruption.
If you have any questions, thoughts, or concerns, please reach out to the Rocket Dollar team. You can give us a call at a time that works for you, 9 AM–6 PM Central Time at 855-762-5383. For email, you can email support@rocketdollar.com.